At Georgina Globetrot, we are committed to delivering your products safely and efficiently. This Shipping Policy provides details on how we handle shipping for orders placed on our website.
1. Shipping Methods and Delivery Times
We offer a variety of shipping options to suit your needs. Delivery times vary based on your location, shipping method chosen, and availability of products.
Standard Shipping: Delivery typically takes 5-10 business days for most locations.
Expedited Shipping: Available at checkout, with delivery in 3-5 business days depending on the destination.
International Shipping: We offer worldwide shipping, but delivery times may vary depending on the country and customs processing.
2. Shipping Charges
Shipping charges are calculated during checkout based on the following factors:
Destination: Shipping fees may differ depending on the location of delivery.
Order Weight and Size: Larger or heavier items may incur higher shipping costs.
Promotions: Occasionally, we may offer free or discounted shipping promotions. Please refer to our website for current promotions or special offers.
3. Order Processing
Order Confirmation: After you place an order, you will receive an order confirmation email. This email serves as an acknowledgment that we have received your order.
Processing Time: All orders are typically processed within 1-2 business days. Orders are shipped once payment is confirmed.
Cash on Delivery: As we only offer cash on delivery as a payment method, orders will be shipped once the order is confirmed. Payment will be collected upon delivery.
4. Delivery Issues
We aim to deliver your products as quickly and accurately as possible, but sometimes delays or issues may arise. If you experience any of the following, please contact us immediately:
Delayed Deliveries: If your delivery is taking longer than expected, please reach out to us for assistance.
Missing or Damaged Items: If your order is incomplete or arrives damaged, please notify us within 7 days of receiving your order. We will assist with a resolution, which may include sending replacement items or issuing a refund, depending on the issue.
5. Customs and Duties (International Orders)
For international shipments, your order may be subject to customs fees, import duties, or taxes depending on the country of delivery. These charges are the responsibility of the customer and are not included in the price of the product or the shipping fees.
6. Shipping Address
Please ensure that the shipping address provided during checkout is correct and complete. We are not responsible for delays or issues caused by incorrect or incomplete address information. If you need to change the shipping address after placing your order, please contact us as soon as possible.
7. Tracking Your Order
Once your order is shipped, you will receive an email with tracking information (if applicable). You can use the tracking number to monitor your shipmentâs progress.
8. Contact Us
If you have any questions or concerns regarding shipping, or if you need assistance with your order, please contact us at:
Georgina Globetrot
Email: [email protected]